Your support and service functions need to be enhanced to better support your core business, but you are uncertain what tailored and efficient internal services can contribute. You need a partner who can advise you, lead you and develop those services as your core business evolves. For us, Service Management means the management, development and coordination of services that support the core activities of an organisation or company. Sodexo has unrivalled experience identifying and creating solutions based on our clients’ needs.
Our procedure has three phases:A. Understanding and insightIn the first phase, we get to know one another and work out your unique strategy. We identify business-critical needs, demands and objectives.
B. Analysis and solutionThe analysis consits of mapping service needs and volume. Based on this analysis, Sodexo tailors a service solution.
C. Implementation and deliveryIn the third phase, the service solution is implemented with the aid of a structured start-up model. A team ensures that the service is delivered smoothly and at the highest quality from day 1